Frequent Asked Questions - FAQs

While members can access the Y as many times as they want, we do offer opportunities for non-members to use our facility. 

We do offer guest passes and day passes, please call ahead before you visit as we may not offer these on certain days or times.

If you participate in one of our programs like swim lessons, sport classes, or similar programs; you may enter our facility to attend your program or class.

Yes! Guests and day passes are welcomed based on capacity of the Y facility, programs, and classes.

• Individual: $10
• Family guest passes: $25 (can access KidZone)
• Outdoor Pool Family Rate: $40 (allows full access to all indoor & outdoor facilities)

Please Note: All guests 18 and older must provide a valid Photo ID. Guests under 18:

• 0-11 must be accompanied by a person 18 years or older to purchase passes and use the facilities 
• Ages 12-17 may use the facility as long as an adult guardian and/or emergency contact is listed on the child’s account. 

Yes! Nationwide Membership enables you to visit any participating Y in the United States through membership at your “home” YMCA (your home location is the facility that enrolled you as a member and that collects your membership dues). We offer this because we want to help you reach your health and wellness goals wherever you live, work or travel. This is an essential part of our cause of strengthening communities.

WHAT YOU NEED TO KNOW

• Valid for active, full facility YMCA members
• Nationwide member visitors must use their home Y at least 50% of the time
• Program-only participants and special memberships are not eligible for Nationwide Membership

Please Note: Not all Ys in the country participate in Nationwide and may charge a fee or deny entry. Please contact the Y you will be visiting before your trip to verify their policy.

Yes! We currently have a program called Nationwide where you can visit others Ys like ourselves if you have a membership at your home location. Simply bring you scan card and some sort of identification like a drivers license.

Please Note: Depending on the frequency of visits, we may ask you to purchase a membership at Old Colony YMCA if you visits here outweigh your visits at your home YMCA.

Yes! We can be found on the app store or the google play store, or use the link below to download our app. Please note, at this time, we only offer our app to current members. You will need to have a membership before creating an account.

App Store (iPhone)

Play Store (Android)

Yes! We offer financial assistance for memberships called membership for all. Please contact our staff for our scholarship form. Applications must be submitted with copies of income verification. From there our team will review and let you know if you qualify.

We also offer financial assistance for some programs like summer camp. If you would like to discuss financial assistance for programs, please contact us.

Please visit our policy page which includes our code of conduct and refund policies for membership, programs, personal training, camp.

Visit Policy Page

We require thirty (30) day written notice along with the return of your Y card. You may be asked to fill out a quick form or provide additional information before your cancelation is finalized. For more information, please give us a call.

Submit a Help Ticket

The Y is a 501(c)(3) tax-exempt, charitable organization. 

Tax ID: 04-2125014

Many insurance plans offer a fitness benefit reimbursement, discounts, or even specialized memberships for certain audiences. Please contact your health insurance provider for full details before reaching out to the Y to better understand your benefits and eligibility. 

• Ages 8 & 9: May use the building alongside an adult caregiver who is 18 years of age or older

• Ages 10 & 11: May use the building as long as an adult caregiver (aged 18 or older) is accessible within the building

• Ages 12 and older may use the building independently

All ages must use the facility safely and according to the code of conduct at all times.

Group Exercise classes may be taken by members who are developmentally ready to follow instruction safely and independently. We recommend the age of 15 years and older.

Athletic wear is required. No jeans or other clothing that could injure members or damage equipment are allowed.

Closed toed athletic footwear is required in all fitness facilities

Cell phones are allowed in fitness facilities but we ask that you abide by a reasonable expectation for the privacy of others. 

For example, no taking photos/videos of other members without consent, no phone conversations in public areas, and absolutely no use of cell phones and cameras in locker rooms and bathrooms.